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SAXX Underwear Co. was founded in 2006 and is based in Vancouver, Canada. We create life changing underwear for men.

If you would like to apply for any of the opportunities listed below, please be sure to include a resume.

JOBS

  • SAXX Production and Logistics Coordinator
  • SAXX Underwear Digital and Social Marketing Coordinator

We appreciate the time taken when applying for the available positions, however, only the candidates that are chosen for an interview will be notified by phone and email. Thank you for your interest in SAXX Underwear Co.

WORK WITH US

SAXX is growing, fast.

We’re looking for fun, hard-working people that will be excited to be a part of everything that goes along with a young, fast growing brand. As SAXX continues to expand globally, internal mobility and development will be strongly encouraged.

We want people who are stoked to come to work everyday, simple as that.

US Sales Manager

Saxx Underwear is looking for a U.S. Sales Manager to head up the US sales team based in Orange County, CA or San Diego, CA.

Position Summary:

This position will be managing agencies\independent reps in various channels, managing and opening Key Accounts and providing overall sales leadership, in growing our US business. The ideal candidate will have 5 years of previous sales management experience with strong retail relationships. 10 years or more of proven overall success in sales and sales leadership roles.

Responsibilities:

  • Hire, align, train and motivate sales team on the SAXX brand and product. (Agencies & independent sales reps)
  • Meet and exceed Sales targets and Profitability across product lines.
  • Prospect and qualify new customers
  • Manage and open Key Accounts, track sell through and maximize sales, turns and margin.
  • Develop seasonal Go-to-Market plans that drive impact at the point of sale increasing revenue and profitability.
  • Assist management team in budgeting and forecasting sales by category and territory
  • US Inventory and demand planning forecasting and review to hit sales targets.
  • Strategic Planning and long range planning input.
  • Maximizing sales revenue for each account.
  • Effectively manage expenses, budgets and promotional activity
  • Will conduct travel to maintain and grow accounts base via road work, trade shows, etc.
  • Coordinate internal sales meetings to review current customer activity, review new products and services and encourage strategic thinking.
  • Must be familiar with setting up auto replenishment and forecasting processes.
  • Work closely with President and executive team to develop and recommend strategic national sales plans to grow business
  • Drive accountability with sales teams via regular territory business reviews.

Qualifications:

  • Minimum five years sales management experience
  • 10 years of overall sales experience growing premium brands
  • Strong business and retail analytics acumen
  • Proven sales track record and customer growth
  • Ability to analyze new customers
  • Understand retail drivers inside and out, turn rates, gross margin, and sales per sq ft.
  • Have established successful relationships with key national retail accounts.
  • Experience with managing sales budgets.

Ecommerce Assistant

The mission of the Ecommerce Assistant is to ensure smooth operation and optimal performance of www.saxxunderwear.com. Additionally this role will support online marketing activities that drive traffic, conversion and basket size.

This role reports to the Digital Marketing Manager.

Responsibilities:

  • Organize and prepare online product imagery for seasons; batch resizing and uploading for online store use
  • Product creation within the Magento based online stores
  • Upload and create product descriptions as needed
  • General website maintenance
  • Design and send email campaigns
  • Monitor inventory, find & fix discrepancies across online store
  • Support customer service with e-commerce orders as needed
  • Monitor all orders to assure smooth flow and manage potentially fraudulent orders
  • Manage discount code creation and distribution
  • Assist with SEO optimization and identify improvement areas
  • Creation/format of pre-written blog entries using the Wordpress platform

Required Program Skills:

  • Magento Experience an absolute must
  • HTML/CSS
  • Understanding of PHP
  • Excellent Photoshop and Illustrator skills
  • Email Marketer by Interspire, experience an asset
  • Wordpress experience

Core Competencies:

  • Teamwork; reaches out to peers and facilitates staff and supervisor problem solving to establish an overall collaborative working relationship.
  • Adaptability; adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change, often in ambiguity. Seeks out opportunities for development.
  • Honesty/Integrity; does not cut corners ethically. Earns trust and maintains confidences. Does what is right. Speaks plainly & truthfully.
  • High Standards; exceeds expectations and goes the extra mile for customers and partners. Expects personal and team performance to be the best.
  • Be grounded; able to work in an environment where humor plays an important role in regulating the tone of our workday.

Customer Service Representative

The basic function of the SAXX CSR is to provide outstanding service to all customers and facilitate orders through the system from entry to ship. This includes responding to customer (internal and external) inquiries and needs with appropriate attitude and knowledge, seeking out constant improvements in the process and foreseeing customer needs and wants. Responsible for maintaining all retailer and E-Commerce overflow to both warehouses including order processing.

This position reports to the Customer Care Manager.

Responsibilities:

  • CSR Foundation Requirements
  • Answering incoming calls, emails and faxes, and forwarding where appropriate
  • Responding to customer inquiries and needs with appropriate sales attitude and product knowledge
  • Updating reps on sales programs
  • Returns/Warranties/Credits
  • Shop Portal orders
  • Rep Portal orders
  • Key Accounts all CSR requirements (EDI/SPS/Ticketing including 3rd party)
  • Dealer Locator updates
  • Allocation of orders
  • Working with customers and reps to resolve delivery exceptions
  • Answering product and stock inquiries
  • Regular communication with Reps to follow up on customer inquiries
  • Tradeshow & Rep kits per season assembly to final receipt
  • Working with CSR manager to ensure inventory is up to date in both warehouses for immediate orders and stock transfers
  • Assistance with overflow of ECOMM territory when required
  • Ensure information is 100% in order to process orders for retailer & E-Commerce and maintain
  • Search for incomplete fields such as name, address, account number, item number, price, commissions and any missing sales or promotions when necessary
  • Allocate orders warehouse for retailer and E-Commerce all duties
  • Maintaining Rep list
  • Providing samples for all reps, line sheets, price lists per season
  • Inform sales team regarding any discrepancies
  • Working with CSR Manager & IT Department to troubleshoot pending orders in the system
  • Monitor both warehouse on time tracking
  • Approval of warehouse invoices working with CSR manager
  • Working with sales team if expected delivery date changes
  • Follow up on backorders as soon as shipment arrives
  • Apply free freight where needed
  • Inform sales team if item is out of stock or discontinued
  • Additional projects as assigned

The ideal candidate will bring:

  • Retail or wholesale experience in the apparel industry
  • Experience handling key accounts/major accounts
  • Strong communication and time management skills
  • Advanced skills in Outlook and Microsoft Office
  • Advanced skills in excel
  • Excellent phone manner
  • Strong work ethic with a commitment to quality
  • Excellent customer service skills, with ability to multi-task in a dynamic environment
  • Ability to work efficiently with little supervision
  • Excellent analytical and problem solving skills

Please respond to this ad if you believe you are the dynamic individual who would be a great fit in our fast paced and challenging environment. Apply today by emailing your resume to resume@nolimits.ca or fax to 604-431-7758. NO PHONE CALLS PLEASE

Marketing Director

The goal of this role is to lead, create, manage and execute the work of the Marketing team, in order to create a cohesive image for SAXX Underwear and increase sales.

Outcomes

  • Yearly and seasonal GTMs (Go to Market Plans) developed In collaboration with Sales & Product Design
  • Communication standards and brand guidelines that ensure consistent presence and voice of the brand
  • A premium retail experience of motivated staff, well merchandised products and engaged consumers
  • A tribe of enthusiastic brand advocates that radiate the brand through various channels

Responsibilities:

Develop GTM Plans

  • Compliment the Sales Objectives in the GTMs with marketing tactics that drive sell-in and sell-thru

Direct the unique Voice of SAXX Underwear

  • Ensure consistent voice through all marketing materials for the brand

PR/Media Relations

  • Create and deliver seasonal PR strategies and media preview events

In-Store Retail & Trade support

  • Plan, coordinate and facilitate in-store build outs, consumer promotions and staff engagement

Tradeshow/Event Planning & Participation

  • Manage events from design through implementation, with strong attention to details and deadlines
  • Identify, plan & attend tradeshow events

Social Media Management

  • Develop the social media strategy and coordinate the delivery channels and execution

Print/Digital Advertising

  • Oversee graphic designer to develop outstanding advertising pieces, consistent with the brand

Skills Required

  • Minimum 5 years’ experience in a marketing leadership role
  • Post-secondary education in marketing, social media or business communications
  • Experience executing marketing campaigns and promotions from concept to completion
  • PR/Media connections and experience organizing seasonal media launches
  • Experience with retail staff training and incentives along with product merchandising
  • Social media content creation and tracking experience
  • Online advertising experience (Facebook/Google ad words/re-marketing)
  • Strong copy writer with ability to write in multiple voices, an asset
  • Knowledge of the demand generation tactics, an asset
  • SEO/SEM knowledge and understanding, an asset

Competencies

  • Adaptability
  • Flexibility
  • Initiative
  • Honest
  • Proactive
  • Attention to detail
  • Outgoing

Please respond to this ad if you believe you are the dynamic individual who would be a great fit in our fast paced and challenging environment. Apply today by emailing your resume to resume@nolimits.ca or fax to 604-431-7758. NO PHONE CALLS PLEASE

SAXX Production and Logistics Coordinator

The function of the SAXX Production and Logistics Coordinator is to provide outstanding and operational support to internal stakeholders. The objective of the position is to ensure accuracy for item availability from vendor to warehouse and streamline date change requests. This includes managing the internal PO’s to our factory partners all the way through to receipt of goods. Also ensures QC on all product is performed accordingly. Provide continual and proactive communication in managing the production and sourcing process on all outstanding SAXX PO’s.

RESPONSIBILITIES INCLUDE:

  • Create PO’s to suppliers
  • Maintain and update the production record
  • Keep track of the production status of all the production and the SMS orders
  • File all the documents and keep/maintain all the production records
  • Do approval of the accessories and proceed the testing of the incoming bulk fabric
  • Do quality inspection when shipment arrival in warehouse
  • Keep track of all the incoming shipments, packing lists and invoices.
  • Prepare all the payment documents to the accounting department
  • Create debit note to suppliers when required

THE IDEAL CANDIDATE WILL BRING:

  • Strong communication and time management skills
  • Advanced skills in Outlook and Microsoft Office
  • Excellent phone manner
  • Strong work ethic with a commitment to quality
  • Excellent customer service skills, with ability to multi-task in a dynamic environment
  • Ability to work efficiently with little supervision
  • Excellent analytical and problem solving skills

HOW TO APPLY

Apply today by sending your resume to resume@nolimits.ca. No phone calls please!
Please ensure position title is in the subject line of your application. We sincerely appreciate the time you take in sending in your applications and assure you that all resumes are reviewed and considered. Only short listed applicants will be contacted. Thank you for your interest in a career with Saxx Underwear.

SAXX Underwear Digital and Social Marketing Coordinator

We are looking for a dynamic, self-motivated individual with experience and skills in brand storytelling, content management, writing and editing for the web and social, and social media community management and e commerce.

RESPONSIBILITIES INCLUDE:

  • Exceptional proficiency across social media platforms including Facebook, Twitter, Instagram, YouTube, Vimeo, Tumblr, G+ and Pinterest as well as shoppable social platforms such as Wanelo and Polyvore and shoppable social technology such as Olapic and Curalate
  • Lead review and approval processes with senior management.
  • Maintain content strategy, tone and voice, and story mapping of all content initiatives across social, blog, email and affiliate, product and seasonal campaigns.
  • Partner with internal and external resources to develop and execute the editorial components of all campaigns based on research and brand initiatives.
  • Daily community management of social platforms including monitoring, engaging, and moderating community and addressing customer issues and questions to develop widespread advocacy and brand equity among fans and followers.
  • Identify and engage fans and influencers across our social communities; work with external agencies in amplifying influencer programs.
  • Work in tandem with external resources to optimize paid placements.
  • Write/edit marketing and copy for internal and external promotions including, but not limited to, email, affiliate, product, sale, banners, press, and blog.
  • Consistently measure and optimize content to grow customer acquisition, engagement and conversion.
  • Provide well-researched and proactive recommendations to the product development and marketing teams.
  • Monitor trends in fashion and culture to create engaging relevant content establishing SAXX as a the leader in the category.
  • Monitor industry trends in social media, digital marketing, and creative.
  • Optimize all content for SEO and conversion.
  • Spearhead new editorially-driven sale programs.
  • Consistently maintain updated legal rules and guidelines with regards to social media marketing; flag potential issues during content development.

JOB REQUIREMENTS:

  • Publishing software such as Wordpress.
  • Light HTML and XML. JavaScript a plus.
  • MS Office and Google Office suite of products.
  • Hands-on knowledge of digital media tools – Digital photography, basic Photoshop/photoediting skills and .gif creation.
  • Photography portfolio or fashion blogger background a plus
  • AdWords certified a plus.
  • Familiarity with online content management, publishing, reporting and listening platforms such as Hootsuite, Brandwatch, SproutSocial, Social Mention, Sprinklr, Sysomos, Radian 6, Oracle etc.
  • Bachelor’s degree, preferably in Journalism, English, Marketing, PR or Communications.
  • 5+ years of general communications experience with at least three years of relevant and in-depth digital/social media communications with a proven ability to generate original ideas, grow an engaged community and drive social ROI.
  • Strong editorial background and understanding of what makes great editorial content as well as SEO best practices.
  • Superior writing skills for social media, blogs and reports to management.
  • Passion for and knowledge of fashion, style and social media.
  • Exceptional attention to detail.
  • A “get it done” attitude and enjoy taking initiative and working collaboratively within a small flat organization.
  • Ability to leverage and manage a high-volume of visual assets and content ideas.
  • Skills manipulating and/or creating visual assets a plus.
  • Experience managing social media and digital influencer campaigns as well as external creative agencies.
  • Proactive, organized and efficient with time management - Project management skills a plus
  • Are detail-oriented and pride themselves on the quality of their work

HOW TO APPLY

Apply today by sending your resume to resume@nolimits.ca. or fax to 604-431-7758. No phone calls please! Please mention the title of the position for which you are applying in the subject of your email or cover letter. We sincerely appreciate the time you take in sending in your application and assure you that all resumes are reviewed and considered, however only shortlisted applicants will be contacted. Thanks you for your interest in a career with Saxx Underwear.