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Key Account Manager

SAXX Underwear Co. is looking for a Key Account Manager in Canada. This is your opportunity to be part of a globally growing brand in a dynamic work environment. SAXX was ranked #1 men’s boxer brief brand in the USA and listed as one of Fast Company’s Best Workplaces for Innovators 2022!


Be responsible for managing all sales related activities for select Canadian key including product showings, marketing meetings, and business reviews. This role will be accountable for generating sustainable and profitable growth, delivering top and bottom-line objectives, and leading the execution of our Go to Market initiatives with our Key accounts. The Key Account Manager will report to the Canadian Sales Director. 


    • Managing all sales related activities including product showings, marketing meetings, and business reviews.
    • Partner with the buying team and senior stakeholders to build and maintain quality, long lasting relationships with your accounts. This includes building strategic growth plans by retailer that result in sustainable, profitable growth.
    • Meet or exceed qualitative and quantitative monthly, seasonal, and annual sales targets.
    • Establish and execute multi-seasonal “Go to Market” strategies with allocated accounts including building assortments based on SAXX’s distribution and segmentation strategy.
    • Effectively communicate SAXX’s brand positioning, seasonal initiatives, merchandising strategy, and promotional guidelines.
    • Ownership of account forecasting, style and merchandising strategies, and replenishment plans.
    • Analyze sales data to inform accurate forecasts and ensure projections are in line with revenue and operational goals.
    • Communicate regularly with the Go to Market team, Planning, and Operations as the company expert for your allocated accounts.
    • Provide updates to the Go to Market team on the competitive landscape, sales trends, consumer shifts, retail activities.
    • Partner with Customer Service on order management to ensure order accuracy and orders are processed in-full and on-time to the best of our ability.   
    • Planning and participation in tradeshows, company, and account events.


  • Bachelor's degree or greater in Business Administration, Business Management or Commerce or equivalent experience
  • 5+ years of B2B Sales experience including wholesale & retail preferably in the apparel industry.
  • Experience managing key customer relationships and closing strategic opportunities.
  • Deep understanding of retail and wholesale analytics, forecasting, terms, and retail math.
  • Ability to identify appropriate business targets, secure high-level appointments, and manage new business opportunities.
  • Proficient computer skills and ability to manipulate data for analysis and reporting; intermediate Excel skills required.
  • Ability to manage multiple and congruent projects with a high level of accuracy.
  • Strong leadership, customer relation and networking skills.
  • Goal-driven, able to develop and manage a strategic growth initiative.
  • Excellent communication, negotiation, and influencing skills.
  • Proven presentation skills and experience in public speaking.
  • Must be self-motivated and energetic with a high level of commitment.
  • Team oriented with excellent collaboration skills.
  • Willingness to travel (up to 25%, including some international)

Don’t meet every single requirement?  Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification.  At SAXX we are dedicated to building a diverse, inclusive and authentic workplace community, so if you’re excited about this role, but your past doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.  You might just be the right candidate for this or other roles.


  • We offer equitable salaries, a comprehensive employer-paid benefits package including health, dental, and vision coverage, and an Employee and Family Assistance Program to support your well-being.
  • Get additional healthcare support through a virtual healthcare platform and a health spending account.
  • Participate in a Group RRSP matching program.
  • 3 weeks paid vacation.
  • Four paid days off dedicated for you to volunteer in your community and to support causes that matter to you most.
  • Have your birthday off to celebrate in style.
  • Free products? Yes please! Every SAXX employee receives an annual $600 credit to treat themselves and the people in their life to our premium products.
  • Enjoy access to an in-office gym, along with on-site showers.
  • Hang out with the cute and cuddly dogs at our headquarters (Woof!)
  • Stay fueled with healthy snacks, coffee, and tea.
  • Be part of a team of incredibly talented, passionate, and empowered people focused on building and innovating.
  • Make an impact with your work—each person has an equal opportunity to contribute to our goals.
  • Join one of the fastest-growing companies in Vancouver and find opportunities to grow in your own career—offering advancement opportunities for our team members is important to us!
  • During the COVID 19 pandemic, we learned most of our roles are remote-friendly. Although there may be times where it is required or more effective to be in the office for certain meetings or tasks. As the pandemic evolves, we will continue to adjust our working arrangements as necessary.

Please forward your resume and quote Key Account Manager, Canada in the subject line. No phone calls please. We appreciate your interest in the role, however; only successful applicants will be contacted for an interview. Thank you for your interest in a career with SAXX. 

Please keep tabs on your junk/spam folders. Our emails may end up there and we want to make sure we have the opportunity to connect with you!