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eCommerce Merchandising Specialist


SAXX Underwear Co. is looking for an eCommerce Merchandising Specialist (12-month contract) to join the team based at our Vancouver office location. This is your opportunity to be part of a globally growing brand in a dynamic work environment. SAXX is proud to be Great Place to Work® Certified by the Great Place to Work® Institute!


Report to the Manager, Merchandising and Digital Experience, you will support and optimize website product merchandising to cross-sell, upsell and personalize the consumer shopping journey to maximize sales.

The eCommerce Merchandising Specialist role will provide key insights and cross communication against target sales KPIs while aiding data driven outcomes and decisions. This is an extremely cross-functional role, requiring important collaboration with internal teams such as Digital Marketing, Operations, Product and Planning, as well as Brand. The ideal candidate is highly entrepreneurial, analytical and has excellent critical thinking skills with the ability to quickly identify
trends, opportunities, and risk across a variety of sales channels and
inventory positions. 


  • development of SAXX eCommerce product merchandising strategy, and manage the execution of merchandising across all three SAXX sites on a daily/weekly basis.
  • Create seasonal merchandising calendars in collaboration with Digital Marketing/eCommerce Operations teams based on product launches, digital marketing campaigns, product sell-through rates and aged inventory risks.
  • Own management and usage of website merchandising tool (Nosto); including setting up automated merchandising rules, pre-scheduling merchandise updates, and reporting on tool analytics to inform optimizations.
  • Manage dynamic content blocks on hero banners and product listing pages to facilitate a more personalized experience.
  • Support creation and execution of A/B testing strategy for product merchandising. Utilize learnings to optimize product sales and AOV as it relates to website merchandising.
  • Facilitate execution, analysis, and optimization of product cross-sell/up-sell website initiatives (including “complete the look”, and “you may also like” recommendations).
  • Support achievement of annual sales plan as it relates to product category forecasts and product discounts. Leverage merchandising and cross-sell/up-sell tactics to achieve desired mix of apparel and underwear sales, while ensuring discounted product sales remain at profitable levels.
  • Support seasonal product launches and catalog Quality Assurance as required.
  • Collaborate with Digital Marketing and eCommerce Operations teams to select products to feature for campaigns based on inventory depth, sell-through rates, and seasonality.
  • Support the Go-To-Market process through building presentations to report on eCommerce product sales trends.
  • Consistently review product sell-through data and merchandising performance analytics to make recommendations and optimizations to increase product sales and AOV, and decrease aged inventory.
  • Work on other duties as assigned. This is an ever-evolving role and adaptability will be the key to success.


  • Minimum 2 years of eCommerce merchandising experience within an eCommerce/DTC organization (or related role such as product catalogue and inventory planning support).
  • Shopify platform experience required.
  • Bachelor’s Degree or Diploma in eCommerce, Merchandising, Data Analysis, Business Administration, or equivalent years of combined education & experience.
  • Experience using merchandising, A/B testing, and analytics tools (ex. Nosto, Bloomreach, Google Analytics, Qlik).
  • Excellent spreadsheet and presentation skills (Microsoft Excel and Powerpoint) and experience manipulating and analyzing high volumes of data.
  • Ability to analyze and report on sales and product performance for eCommerce sites.

Don’t meet every single requirement?  Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification.  At SAXX we are dedicated to building a diverse, inclusive and authentic workplace community, so if you’re excited about this role, but your past doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.  You might just be the right candidate for this or other roles.

The anticipated annual salary range for this position is $70,000.00-75,000.00. The final aligned upon salary will be dependent on the successful candidate’s relevant skills, experience, and job-related knowledge. 

Position type: 12-month contract


  • We offer equitable salaries, a comprehensive benefits package including health, dental, and vision coverage to support your wellbeing.
  • Get additional health care support through a virtual health care platform and an Employee and Family Assistance Program.
  • Participate in a profit-sharing retirement savings program.
  • 3 weeks paid vacation.
  • Four paid days off are dedicated for you to volunteer in your community and to support causes that matter to you most.
  • Have your birthday off to celebrate in style.
  • Free products? Yes, please! Every SAXX employee receives an annual $600 credit to treat themselves and the people in their life to our premium products.
  • Hang out with the cute and cuddly dogs in our office (Woof!)
  • Stay fueled with healthy snacks, coffee, and tea.
  • Be part of a team of incredibly talented, passionate, and empowered people focused on building and innovating.
  • Make an impact with your work—each person has an equal opportunity to contribute to our goals.
  • Join one of the fastest-growing companies and find opportunities to grow in
    your own career—offering advancement opportunities for our team members is important to us!
  • During the COVID 19 pandemic, we learned the majority of our roles are hybrid or remote-friendly. Although there may be times where it is required or more effective to be in the office for certain meetings or tasks. We continue to evaluate and adjust our working arrangements as necessary.


Please forward your resume and quote eCommerce Merchandising Specialist in the subject line. No phone calls please. We appreciate your interest in the role, however; only successful applicants will be contacted for an interview. Thank you for your interest in a career with SAXX.


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